About Care Vida
Juliana's story
Juliana Garófalo founded Care Vida with a clear-eyed view of a broken system. As a Brazilian immigrant in Australia, she watched people from her community struggle to access NDIS services — not because they weren't eligible, but because no one explained it in their language. She built Care Vida to close that gap. Not as a business opportunity. As a mission.
Qualifications & registrations
Care Vida is registered with the NDIS Quality and Safeguards Commission across three support categories: Support Coordination, Core Supports, and Capacity Building. All workers hold current NDIS Worker Screening Checks and police clearances. Full registration details available on request.
Our mission
To build a vertically integrated disability care ecosystem for Portuguese and Spanish-speaking communities in Australia — with cultural fluency, genuine family care, and a standard of service the NDIS system rarely delivers.
Our values
- Cultural fluency — we serve our own community
- Family first — participant and household
- Bilingual always — Portuguese, Spanish, English
- Warmth over process — human before protocol
- Independence, not dependency
Why families choose Care Vida
We're not a call centre. Your coordinator is a real person, in your community, who picks up the phone. We speak Portuguese and Spanish natively, not via a translation app. We know what it's like to be the new family navigating a system no one explains. And when you work with us, your whole family gets support, not just the participant.
Ready to meet the team?
Book a free 15-minute call and talk to a real person. No scripts, no pressure.
Book a call